Kravy
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Support & Issue Reporting

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Need Help? Contact Our Support Team

Facing an issue with your POS software, hardware setup, or payments? Let us know and we'll help resolve it.

Last Updated on July 1, 2025

Our team is committed to providing a smooth restaurant technology experience. If you encounter any technical or billing issues, we're just an email away.

Contact Support

Software & Hardware Issues

Unable to setup your POS or hardware?

If you're unable to log into your Web POS, connect your Thermal Printer, or check the status of your hardware delivery, our team is ready to help.

Please email your registered phone number, email address, and issue details to support@Kravy.in.

Payment & Billing Support

Facing payment confirmation or billing-related issues?

If your advance payment was successful but you did not receive a confirmation receipt, or if you believe a billing error occurred, please contact our support team with your transaction details.

We will investigate and resolve legitimate billing issues as quickly as possible.

Onboarding Support

Need assistance regarding aggregator integrations?

For questions regarding Swiggy or Toing onboarding, menu configurations, or QR ordering setup queries for your food business, contact our expert team.

Kravy operates online and provides restaurant technology across India.

Need Help? We're Here For You

Whether it's software setup, payment concerns, or hardware issues, our team is ready to assist.

If you're facing any issue related to our POS software, hardware setup, aggregator integrations, or payments, please reach out with complete details so we can assist you efficiently.

📧 Support Email: support@Kravy.in
📍 Location: New Delhi, India
🛡️ Kravy – Restaurant Technology & POS Support